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ERIC Number: EJ928090
Record Type: Journal
Publication Date: 2011
Pages: 26
Abstractor: As Provided
Reference Count: 33
ISSN: ISSN-1359-6748
Sector-Wide Transformational Leadership--How Effectively Is the EFQM Excellence Model[R] Used in the UK FE Sector?
Cartmell, Jonathan; Binsardi, Ben; McLean, Alexis
Research in Post-Compulsory Education, v16 n2 p189-214 2011
This seminal study investigates the use of the EFQM Excellence Model[R] in the UK Further Education sector. Following initial interviews with Senior Managers and Quality Consultants, an online survey was sent to Principals and Senior Managers in all Colleges across the UK to critically investigate the relationship between the use of the Model and "culture change". The results indicated a positive correlation between use of the Model in FE Colleges and improved financial status, more transparent mechanisms to balance stakeholder expectations and improved mapping of processes and compliance. However, there was no significant difference in the achievement of top inspection grades or in raising staff morale. There are also significant differences in the use of the model in different regions of the UK. Therefore, transformational leaders should use the EFQM Excellence Model[R] over a long term to embed its underlying principles of Total Quality Management. (Contains 7 figures and 1 note.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Adult Education; Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: United Kingdom