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ERIC Number: EJ927107
Record Type: Journal
Publication Date: 2011-Jul
Pages: 10
Abstractor: As Provided
Reference Count: 20
ISSN: ISSN-0018-1560
Propriety, Process and Purpose: Considerations of the Use of the Telephone Interview Method in an Educational Research Study
Glogowska, Margaret; Young, Pat; Lockyer, Lesley
Higher Education: The International Journal of Higher Education and Educational Planning, v62 n1 p17-26 Jul 2011
While the use of the telephone has increased as a means of collecting research data in a range of areas, there are few examples of studies where telephone interviews have been conducted to collect qualitative data. The field of educational research is no exception to this. This paper focuses on a study carried out in Higher Education (HE) investigating student withdrawal. It explores the ethics of interviewing by telephone a group of former students; issues that arose in the carrying out of the research, particularly relating to the quality of the data; and the impact of the study's purpose on its conduct. The paper discusses the value of telephone interviewing to collect qualitative data and offers some practical suggestions for future use.
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A