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ERIC Number: EJ925985
Record Type: Journal
Publication Date: 2010-Jul-1
Pages: 2
Abstractor: ERIC
ISSN: ISSN-0363-0277
A Rosy Future for Self-Service, Say Vendors
Library Journal, v135 n12 p26-27 Jul 2010
The self-service industry is thriving in the economic downturn. It is meeting increased acceptance by librarians and the public alike, and a new wave of innovations is close behind, according to an informal survey of some leading vendors. Whether the technology creates new points of service outside of the library--like a kiosk--or enhances what patrons can do within a traditional branch--like self-check or payments--vendors agree that their services help advance the library mission and aren't just a means to downsize staff. Integrated Technology Group president and CEO Shai Robkin sees self-service as transforming many libraries. "Lots of branches are seeing over 20 percent of their circulation coming through holds, all generated and checked out by the patron."
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A