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ERIC Number: EJ925985
Record Type: Journal
Publication Date: 2010-Jul-1
Pages: 2
Abstractor: ERIC
Reference Count: 0
ISBN: N/A
ISSN: ISSN-0363-0277
A Rosy Future for Self-Service, Say Vendors
Library Journal, v135 n12 p26-27 Jul 2010
The self-service industry is thriving in the economic downturn. It is meeting increased acceptance by librarians and the public alike, and a new wave of innovations is close behind, according to an informal survey of some leading vendors. Whether the technology creates new points of service outside of the library--like a kiosk--or enhances what patrons can do within a traditional branch--like self-check or payments--vendors agree that their services help advance the library mission and aren't just a means to downsize staff. Integrated Technology Group president and CEO Shai Robkin sees self-service as transforming many libraries. "Lots of branches are seeing over 20 percent of their circulation coming through holds, all generated and checked out by the patron."
Library Journals, LLC. Available from: Media Source, Inc. 160 Varick Street 11th Floor, New York, NY 10013. Tel: 646-380-0700; Fax: 646-380-0756; e-mail: info@mediasourceinc.com; Web site: http://www.mediasourceinc.com
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A