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ERIC Number: EJ923070
Record Type: Journal
Publication Date: 2010
Pages: 20
Abstractor: As Provided
Reference Count: 74
ISSN: ISSN-0968-4883
Performance Management Practices, Information and Communication Technology (ICT) Adoption and Managed Performance
Kagaari, James R. K.; Munene, John C.; Ntayi, Joseph Mpeera
Quality Assurance in Education: An International Perspective, v18 n2 p106-125 2010
Purpose: The purpose of this paper is to demonstrate the need for managers of public universities to pay attention to performance management practices and information communication technology (ICT) adoption in order to achieve successful managed performance. Design/methodology/approach: Using a disproportionate stratified purposive approach, a sample of 900 employees was drawn from four public universities in Uganda. Findings: The results revealed that performance management practices that are vested in agency relations and goal setting with ICT adoption are necessary in the achievement of managed performance in public universities. Practical implications: Building a positive employer-employee relationship and involving employees in setting goals and targets is crucial for successful management of organisations. ICT adoption will further facilitate service quality, service delivery and cost reduction. Originality/value: This paper calls for a new approach to managing employees in public universities in developing countries and Uganda in particular. (Contains 1 figure and 8 tables.)
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Uganda