ERIC Number: EJ922852
Record Type: Journal
Publication Date: 2008-Jul
Abstractor: As Provided
Reference Count: 0
The Impact of Stress and Support on Direct Care Workers' Job Satisfaction
Ejaz, Farida K.; Noelker, Linda S.; Menne, Heather L.; Bagaka's, Joshua G.
Gerontologist, v48 suppl 1 p60-70 Jul 2008
Purpose: This research applies a stress and support conceptual model to investigate the effects of background characteristics, personal and job-related stressors, and workplace support on direct care workers' (DCW) job satisfaction. Design and Methods: Researchers collected survey data from 644 DCWs in 49 long-term care (LTC) organizations. The DCWs included nurse assistants in nursing homes, resident assistants in assisted living facilities, and home care aides in home health agencies. We examined the influence of components of the LTC stress and support model on DCW job satisfaction. Initially, we ran a multiple regression analysis by entering individual-level DCW predictors with job satisfaction as the outcome. Subsequently, we used hierarchical linear modeling to examine the influence of organizational factors on DCW job satisfaction after controlling for significant individual-level DCW variables. Results: Components of the model explained 51% of the variance in DCW job satisfaction. Background characteristics of DCWs were less important than personal stressors (e.g., depression), job-related stressors (e.g., continuing education), and social support (e.g., interactions with others) in predicting job satisfaction. Results from hierarchical linear modeling analysis showed that nursing homes compared to the two other types of LTC organizations had lower average DCW job satisfaction rates, as did organizations offering lower minimum hourly rates and those reporting turnover problems. Implications: Study findings underscore the importance of targeting both DCW-level and organizational-level factors to increase DCW job satisfaction.
Descriptors: Job Satisfaction, Continuing Education, Nursing Homes, Multiple Regression Analysis, Depression (Psychology), Stress Variables, Work Environment, Caregivers, Caregiver Attitudes, Individual Characteristics, Surveys, Residential Institutions, Home Programs, Influences, Predictor Variables, Social Support Groups
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A