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ERIC Number: EJ919093
Record Type: Journal
Publication Date: 2011-Apr
Pages: 9
Abstractor: As Provided
Reference Count: 28
ISBN: N/A
ISSN: ISSN-0270-4676
The Trouble with Thinking like Arena: Learning to Use Simulation Software
Rodgers, Diane M.; Moraga, Reinaldo J.
Bulletin of Science, Technology & Society, v31 n2 p144-152 Apr 2011
Simulation software used for modeling has become as ubiquitous as computers themselves. Despite growing reliance on simulation in educational and workplace settings, users encounter frustration in using simulation software programs. The authors conducted a study with 26 engineering students and interviewed them about their experience learning the simulation software Arena for optimization modeling. These students experienced frustration with the process of learning to "think" like the simulation software. Students explained their difficulty with learning the software in a way that implied human dialogue with a machine and negotiation with Arena in an attempt to overcome this frustration. Rather than being gender specific, frustrations were experienced by most male and female students equally, specifically those who held a perception of difference between human and machine "thinking." The authors contend that communication difficulty with the embedded assumptions of the software is the source of frustration rather than deficiencies of users. (Contains 3 notes.)
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A