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ERIC Number: EJ918186
Record Type: Journal
Publication Date: 2011
Pages: 13
Abstractor: As Provided
ISSN: ISSN-1436-4522
A Web-Based Decision Support Tool for Academic Advising
Feghali, Tony; Zbib, Imad; Hallal, Sophia
Educational Technology & Society, v14 n1 p82-94 2011
Student advising is an important and time-consuming effort in academic life. This paper attempts to solve a technology-based "last mile" problem by developing and evaluating a web-based decision support tool (the Online Advisor) that helps advisors and students make better use of an already present university student information system. Two questionnaires were administered to 20 undergraduate students and five faculty members: one to gain insight about their perception of the current advising process, and the other to assess the usability of the proposed Online Advisor. 79% of users stated that they were satisfied with the Online Advisor. 90% rated the Online Advisor as effective and efficient. More than 75% rated the Online Advisor as useful and helpful. (Contains 6 tables and 7 figures.)
International Forum of Educational Technology & Society. Athabasca University, School of Computing & Information Systems, 1 University Drive, Athabasca, AB T9S 3A3, Canada. Tel: 780-675-6812; Fax: 780-675-6973; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A