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ERIC Number: EJ917797
Record Type: Journal
Publication Date: 2011-Jan
Pages: 15
Abstractor: As Provided
Reference Count: 29
ISSN: ISSN-0024-2519
Value, Impact, and the Transcendent Library: Progress and Pressures in Performance Measurement and Evaluation
Town, J. Stephen
Library Quarterly, v81 n1 p111-125 Jan 2011
Libraries are under pressure to prove their worth and may not have achieved this fully successfully. There is a resultant growing requirement for value and impact measurement in academic and research libraries. This essay reviews the natural history of library performance measurement and suggests that proof of worth will be measured by the higher-order beneficial effects that libraries deliver. Evaluation within current frames of reference will therefore be insufficient. Compelling proof will reside in transcendent contribution beyond immediate temporal, spatial, and influential boundaries of libraries. Answers to value contribution will not arise from goals but from values, as concepts of value depend on values systems. A reflection on the meaning of value for libraries is presented. A new, higher-order framework for evaluation and performance measurement based on a values scorecard is suggested. The concept of the transcendent library is offered as a route to further progress.
University of Chicago Press. Journals Division, P.O. Box 37005, Chicago, IL 60637. Tel: 877-705-188; Tel: 773-753-3347; Fax: 877-705-1879; Fax: 773-753-0811; e-mail:; Web site:
Publication Type: Journal Articles; Opinion Papers
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A