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ERIC Number: EJ913812
Record Type: Journal
Publication Date: 2010
Pages: 2
Abstractor: ERIC
Reference Count: 0
ISSN: ISSN-0164-8527
The Beauty of the Acronym!: "Good Management Begins with Good People"
Vicars, Dennis
Exchange: The Early Childhood Leaders' Magazine Since 1978, n193 p18-19 May-Jun 2010
Acronyms are not only short and catchy, but they may also help one to quickly hone in on what's important and to set priorities. In a field that seems to bask in process, over-analysis, and repeated discussion, the acronym "cuts to the chase" and keeps everyone on the same page. The last Management Maxim column ("Exchange," March/April 2010) centered around S.C.O.P.E. (Safe, Clean, Organized, Professional, and Educational), which are five quality priorities for any center and are consistent with a parent's priorities. SCOPE helps the entire staff to focus on what's important, regardless of the current crisis. Another acronym that is most useful for attaining and, more importantly, retaining enrollment is: CARE (Customer Attention Retains Enrollment). CARE is a systematic way to make sure that the director, teacher, and staff are in daily contact with the new parent. The key to starting a CARE program is to make sure one has planned a daily/weekly device for reaching the parent and that the system is simple, easily executed, and performed by a designated person(s) within the organization. The goal is to reduce parent anxiety within the first 90 days of enrollment so they begin to enjoy and celebrate the quality of the program that their child is experiencing on a daily basis. The author presents a sample of what might be used over the first two weeks of enrollment.
Exchange Press, Inc. P.O. Box 3249, Redmond, WA 98073-3249. Tel: 800-221-2864; Fax: 425-867-5217; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Early Childhood Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A