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ERIC Number: EJ911754
Record Type: Journal
Publication Date: 2010
Pages: 7
Abstractor: As Provided
Reference Count: 54
ISSN: ISSN-1027-5207
Emotional Obstacles for E-Learning--A User Psychological Analysis
Juutinen, Sanna; Saariluoma, Pertti
European Journal of Open, Distance and E-Learning, n1 2010
E-learning has constantly increased its importance in education. Both public and private organizations use it extensively. However, doubts have been expressed in regards to its effectiveness. These difficulties often have their origin in human-system interaction, thus there is the necessity to investigate interaction in e-learning. We approach these interaction problems from a user psychological point of view. This means that we apply psychological concepts, methods and theories to solve interaction problems. In this paper, we want to emphasize that there are many emotional aspects in the human-technology interaction processes, and consequently we analyze the emotional processes involved in e-learning. Here we have studied the e-learning system used by the Finnish Tax Administration to train their employees. We presented their students with a questionnaire analyzing different emotional aspects of the learning process. By means of factor analysis we found that the respondents could be divided into two major groups. The members of the first group were successful and felt pride in their performance, while those of the second were less successful and developed shame reactions towards e-learning. From our point of view, it is essential that the negative group is able to be transformed as much as possible into a positive one. (Contains 1 figure and 3 tables.)
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Finland