NotesFAQContact Us
Search Tips
Peer reviewed Peer reviewed
Direct linkDirect link
ERIC Number: EJ910780
Record Type: Journal
Publication Date: 2004-Dec
Pages: 26
Abstractor: As Provided
Reference Count: 66
ISSN: ISSN-0190-2725
Assessment, Objectivity, and Interaction: The Case of Patient Compliance with Medical Treatment Regimens
Lutfey, Karen
Social Psychology Quarterly, v67 n4 p343-368 Dec 2004
Much of the daily work of professional organizations is accomplished via interaction between representatives of those institutions and laypeople. Scholars of talk in institutional settings have argued that lay-professional interaction is often assumed mistakenly to operate as a neutral conduit for professionals to gain information relevant to their work. I use the case of doctor-patient interaction to examine how patient compliance with diabetes treatment is assessed in interaction. Despite the abundance of research on patient compliance, the approaches to this work show a conceptual uniformity stemming from the notion that noncompliance is a matter of individually based, essential behaviors. Using conversation analysis, I draw attention to the ways in which compliance is produced jointly in and through institutional talk. As a result, I seek to elaborate two extant literatures: interdisciplinary research on patient compliance as an aspect of health behavior, and social psychological literature on attitudes and behavior. (Contains 4 footnotes.)
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A