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ERIC Number: EJ910765
Record Type: Journal
Publication Date: 2010
Pages: 16
Abstractor: As Provided
ISSN: ISSN-1090-4018
Active Listening in Peer Interviews: The Influence of Message Paraphrasing on Perceptions of Listening Skill
Weger, Harry, Jr.; Castle, Gina R.; Emmett, Melissa C.
International Journal of Listening, v24 n1 p34-49 2010
Perhaps no communication skill is identified as regularly as active listening in training programs across a variety of disciplines and activities. Yet little empirical research has examined specific elements of active listening responses in terms of their effectiveness in achieving desired interpersonal outcomes. This study reports an experiment designed to test the influence of a specific element of active listening responses, namely, the message paraphrase. One hundred and eighty undergraduate students participated in peer interviews in which they received either a paraphrased reflection or a simple acknowledgement in response to their expressed opinions regarding comprehensive examinations. The results of data analysis indicated that message paraphrases were associated with the social attractiveness of the listener but were not associated with participants' conversational satisfaction or perceptions of feeling understood by the listener. (Contains 2 tables and 2 footnotes.)
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A