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ERIC Number: EJ910734
Record Type: Journal
Publication Date: 2010-Apr
Pages: 5
Abstractor: ERIC
Reference Count: 30
ISSN: ISSN-1360-3108
Managing Student Expectations: The Impact of Top-Up Tuition Fees
Jones, Glyn
Perspectives: Policy and Practice in Higher Education, v14 n2 p44-48 Apr 2010
Since 2006 students have been paying top-up tuition fees and there has been much discussion in the sector about their impact on higher education institutions (HEIs). One of the main effects has been the frequently cited notion of the student as a fee-paying customer, seeking greater value for money not only for their fees but also for their overall student experience. This article assesses the impact of top-up tuition fees on HEIs from the perspective of a growing consumer culture in the sector and the response of HEIs to managing students' expectations.
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A