ERIC Number: EJ909955
Record Type: Journal
Publication Date: 2011
Abstractor: As Provided
Reference Count: 19
New Support for the Research Process: Desktop Delivery of Microform Content
Weare, William H., Jr.
Journal of Access Services, v8 n1 p1-16 2011
While trying to access microform content, patrons at the Christopher Center for Library and Information Resources at Valparaiso University were often hampered by unfamiliar equipment, temperamental software, and a puzzling file management system. In an effort to address these problems, the Access Services Department launched a pilot program for the electronic delivery of microform content. It was decided to discontinue the self-service model and design a system in which patrons could request specific items from the microform collection, which would then be retrieved and scanned by the staff and made available electronically through the interlibrary loan client. After describing the problems a typical user might encounter with the existing system, the author explains the solution piloted by the library, outlines the policies and procedures, reviews the outcomes, and finally draws attention to the considerable potential of such a service.
Descriptors: Management Systems, Pilot Projects, Microforms, Library Services, Users (Information), Higher Education, Computer Software, Information Dissemination, Models, Access to Information, Library Materials, Distance Education
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Authoring Institution: N/A
Identifiers - Location: Indiana