NotesFAQContact Us
Search Tips
Peer reviewed Peer reviewed
Direct linkDirect link
ERIC Number: EJ909821
Record Type: Journal
Publication Date: 2010
Pages: 20
Abstractor: As Provided
Reference Count: 12
ISSN: ISSN-1941-126X
We're All in This Together: Library Faculty and Staff and Their Reporting of Electronic Resource Problems
Foster, Anita; Williams, Sarah C.
Journal of Electronic Resources Librarianship, v22 n3-4 p124-143 2010
Libraries continue to shift budgets toward obtaining more electronic resources. Electronic resources can develop problems at any time when a library offers access. Staff collaboration is vital in ensuring availability to those resources. Partnering with areas in the library that work most closely with patrons can help share the load of the technical services staff that maintain such resources. At Milner Library, the authors observed anecdotally that faculty and staff had varying opinions toward reporting problems with electronic resources. The authors polled Milner's faculty and staff to identify factors that lead them to report problems. (Contains 3 figures.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A