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ERIC Number: EJ908489
Record Type: Journal
Publication Date: 2007
Pages: 7
Abstractor: As Provided
Reference Count: 0
ISSN: ISSN-1536-7967
Phantom Use: Quantifying In-Library Browsing of Circulating Materials
Wagner, Victoria H.
Journal of Access Services, v5 n1-2 p173-179 2007
Beyond collecting traditional circulation statistics, tracking in-house use of library materials is a significant measure of how patrons use our resources. In our pilot project, Lending Services staff members conducted nightly pick-ups of library materials left on tables, in carrels, in study rooms, as well as books cast aside in the stacks areas as patrons browsed the book stacks. We obtained a two week sample of these "abandoned" materials, quantifying the in-house use by our patrons while also counting the routine work of our Lending Services department. (Contains 5 figures.)
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A