ERIC Number: EJ908473
Record Type: Journal
Publication Date: 2007
Abstractor: As Provided
Reference Count: 0
Great Service Pays: A Model for Service Delivery in an Academic Music Library
Wilson, Andrew M.
Journal of Access Services, v5 n1-2 p113-120 2007
Special-subject libraries can be particularly intimidating for casual and seasoned patrons alike. Music libraries, with their variety of materials, formats, and vocabularies, can present particular challenges for the user. With this proposal for a model of service delivery, as well as many tips gained through experience working the front-of-house in a large academic music library, music library Public Services staff can significantly enrich the patron experience, which, in turn, will pay tangible dividends and enhance the stature of the music library on campus.
Descriptors: Music, Academic Libraries, Special Libraries, Library Services, Library Personnel, Models
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education; Postsecondary Education
Authoring Institution: N/A