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ERIC Number: EJ907088
Record Type: Journal
Publication Date: 2010
Pages: 20
Abstractor: As Provided
Reference Count: 32
ISSN: ISSN-0892-3647
Predictors of Learner Satisfaction and Transfer of Learning in a Corporate Online Education Program
Gunawardena, Charlotte N.; Linder-VanBerschot, Jennifer A.; LaPointe, Deborah K.; Rao, Lalita
American Journal of Distance Education, v24 n4 p207-226 2010
This study explores factors that predict learner satisfaction and transfer of learning in an online educational program at a multinational corporation, established to improve organizational learning by providing training in technical skills. A mixed-methods design was used, selecting both quantitative methods (utilizing survey research) and qualitative methods (employing open-ended questionnaire items, face-to-face and phone interviews), gathering the perspective of students, instructors, and instructional designers. The online courses were designed using a problem-centered and case-based approach to learning and utilized technologies including learning management systems such as Blackboard and SharePoint as well as instructional design tools such as Breeze, Captivate, and PowerPoint. Online self-efficacy emerged as the strongest predictor of learner satisfaction; collegial support was the strongest predictor of transfer of learning. Qualitative analysis provided additional insight on these findings and the elements that impacted the operation of an online education program in a corporate setting. (Contains 8 tables.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Adult Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A