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ERIC Number: EJ906174
Record Type: Journal
Publication Date: 2010
Pages: 24
Abstractor: As Provided
Reference Count: 91
ISSN: ISSN-0898-5952
Another Look at the Relative Impact of Workplace Design on Training Transfer for Supervisory Communication Skills
Hillsman, Terron L.; Kupritz, Virginia W.
Performance Improvement Quarterly, v23 n3 p107-130 2010
This ethnographic study extends the findings of earlier research that authenticated the impact of workplace design features on newly acquired communication skills back on the job. The qualitative nature of the earlier study, however, limited quantitative measurement of workplace design features that may have an impact on learned skills. This study examined supervisor perceptions about the relative importance of organizational factors that affect transfer and prioritized the importance of specific design features to support learned communication skills. Research findings validate earlier research that workplace design is another work environment influence that may facilitate or impede the ultimate success of a training intervention for performance improvement. (Contains 5 tables.)
John Wiley & Sons, Inc. 111 River Street, Hoboken, NJ 07030-5774. Tel: 800-825-7550; Tel: 201-748-6645; Fax: 201-748-6021; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A