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ERIC Number: EJ906148
Record Type: Journal
Publication Date: 2009
Pages: 12
Abstractor: As Provided
Reference Count: 41
ISSN: ISSN-1071-6084
Examining African American and Caucasian Interaction Patterns within Computer-Mediated Communication Environments
Bellamy, Al; Greenfield, M. C.
Journal of Technology Studies, v35 n2 p2-13 Win 2009
This study explored the extent to which student emotion management factors and normative orientation (belief that chat rooms have normative standards of conduct similar to face-to-face interaction) circumscribe the sending of hostile messages within electronic relay chat rooms on the Internet. A questionnaire survey collected data from 114 undergraduate and graduate students from a large university in southeastern Michigan. The results of the survey revealed statistically significant differences between African American and Caucasian chat room users in terms of how the emotion management factors of shame, guilt, and embarrassment affect communication. The normative orientation of the chat room users was shown to have an inverse relationship regarding the flaming messages between both ethnic groups. This article describes how these factors are influenced by gender and ethnicity/gender. Findings regarding the perceptions of racism within electronic chat rooms are also discussed. (Contains 1 chart and 6 tables.)
Epsilon Pi Tau. International Office, Technology Building, Bowling Green State University, Bowling Green, OH 43403-0296. Tel: 419-372-2425; Fax: 419-372-9502; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Michigan