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ERIC Number: EJ898578
Record Type: Journal
Publication Date: 2010
Pages: 14
Abstractor: As Provided
Reference Count: 9
ISSN: ISSN-1536-7967
Moving beyond the Amalgam: Restructuring Access Services
Austin, Brice
Journal of Access Services, v7 n3 p145-158 2010
At least since the early 1990s, academic libraries have been merging Circulation and various other related functions into a single department typically labeled "Access Services." In many cases, however, that merger has proven to be administrative rather than functional, with minimal integration of common workflows. This article describes a significant attempt by the Circulation and Interlibrary Loan Services Departments at the University of Colorado, Boulder, to restructure workflows and redistribute personnel in order to achieve a more efficient, integrated, and nimble work unit, an Access Services Department in more than name only. (Contains 1 note, 2 tables, and 4 figures.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: Media Staff
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Colorado