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ERIC Number: EJ898576
Record Type: Journal
Publication Date: 2010
Pages: 15
Abstractor: As Provided
Reference Count: 7
ISSN: ISSN-1536-7967
Connecting the Library's Patron Database to Campus Administrative Software: Simplifying the Library's Accounts Receivable Process
Oliver, Astrid; Dahlquist, Janet; Tankersley, Jan; Emrich, Beth
Journal of Access Services, v7 n4 p229-243 2010
This article discusses the processes that occurred when the Library, Controller's Office, and Information Technology Department agreed to create an interface between the Library's Innovative Interfaces patron database and campus administrative software, Banner, using file transfer protocol, in an effort to streamline the Library's accounts receivable process. Procedures for the Library collections process changed for both the Library and campus Accounts Receivable Department. Outcomes were summarily positive, resulting in reduced paperwork for both departments, more timely payment of fines, and fewer patrons sent to collections. (Contains 1 table.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: Media Staff
Language: English
Sponsor: N/A
Authoring Institution: N/A