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ERIC Number: EJ896962
Record Type: Journal
Publication Date: 2010-Sep
Pages: 15
Abstractor: ERIC
Reference Count: 9
ISSN: ISSN-1080-5699
A Four-Step Model for Teaching Selection Interviewing Skills
Kleiman, Lawrence S.; Benek-Rivera, Joan
Business Communication Quarterly, v73 n3 p291-305 Sep 2010
The topic of selection interviewing lends itself well to experience-based teaching methods. Instructors often teach this topic by using a two-step process. The first step consists of lecturing students on the basic principles of effective interviewing. During the second step, students apply these principles by role-playing mock interviews with other class members. Some instructors videotape the interviews to facilitate discussion and feedback. This article outlines an innovative and applied four-step approach to develop students' interviewing skills. The approach is based on Whetten and Cameron's (2007) multistep skill development model that provides a systematic way of incorporating learning, analysis, practice, and application activities. While learning interviewing skills using this method, students do a self-critique and receive a critique from the professor. The professor also provides students with lots of background information about the job "being filled" so that the student interviewers have sufficient information on the hiring organization's promotion processes, training opportunities, manager's span of control, and other factors and are sufficiently prepared to answer the interviewees' questions at the end of the interview. Finally, this approach uses introductory HR student as the interviewees, and they are not known to the advanced students (the interviewers). Both the introductory and the advanced students benefit from this collaborative learning opportunity.
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: Teachers
Language: English
Sponsor: N/A
Authoring Institution: N/A