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ERIC Number: EJ896615
Record Type: Journal
Publication Date: 2007
Pages: 9
Abstractor: As Provided
Reference Count: 0
ISSN: ISSN-1741-5659
Familiar Problems Re-Visited: The Cooperative Aspects of an E-Learning Environment
Turner, Susan; Turner, Phil
Interactive Technology and Smart Education, v4 n2 p91-99 2007
Purpose: This paper sets out to highlight conclusions from computer-supported cooperative work (CSCW) research, which are relevant to e-learning environments, in this case, WebCT. Design/methodology/approach: The paper analyses the CSCW literature and identifies the main findings relating to the use and acceptance of collaborative technologies. These findings are applied to the analysis of 65 free-form accounts of the use of WebCT obtained from student users in a higher education institution. Findings: The challenges to cooperative work tools widely demonstrated within the CSCW research community since the early 1990s are alive and well in the context of e-learning technology more than ten years later. In particular, there is strong evidence of discrepancies in benefits for different stakeholders, the need for a critical mass of users, and problems with lack of fit with social norms. Research limitations/implications: Conclusions are based on computing students from one institution, but there is no reason to believe that the sample is atypical. Practical implications: The conclusions identify a need for stakeholder involvement in the introduction of e-learning environments in the tradition of participative design. Originality/value: The paper brings well-established findings from the CSCW community to the e-learning domain.
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A