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ERIC Number: EJ891737
Record Type: Journal
Publication Date: 2008
Pages: 38
Abstractor: As Provided
Reference Count: 22
ISSN: ISSN-1932-2909
Toward a User-Centered Academic Library Home Page
McHale, Nina
Journal of Web Librarianship, v2 n2-3 p139-176 2008
In the past decade, academic libraries have struggled with the design of an effective library home page. Since librarians' mental models of information architecture differ from those of their patrons, usability assessments are necessary in designing a user-centered home page. This study details a usability sequence of card sort and paper and online survey methods conducted at the Auraria Library, which serves the University of Colorado Denver, the Metropolitan State College of Denver, and the Community College of Denver. The three top complaints about the existing Web page included information overload, lack of visual cues and guidance, and difficulty getting to what students knew was the heart of the library's Web page: online resources. Using qualitative and quantitative data from the card sorting sessions, the Web librarian, under the direction of the Web Advisory Committee, was able to create a more user-centered home page. Unique to this study are the use of undergraduate students in creating test instruments and a means of gathering information about what students value most in their library's home page. (Contains 3 figures, 5 tables and 28 notes.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Colorado