ERIC Number: EJ888868
Record Type: Journal
Publication Date: 2008
Reference Count: N/A
Twitter and the Library: Thoughts on the Syndicated Lifestyle
Mathews, Brian S.
Journal of Web Librarianship, v2 n4 p589-593 2008
In this article, the author talks about Twitter, a micro-blogging Web site, and how librarians can use Twitter to interact with students and to monitor actual usage of library services. He shares what he has learned from twittering with library users. He learned that Twitter expands the reach of research assistance. With students using the social Web, librarians can seek people who need help. The author refers to this approach as "conversational reference," the casual referral to resources or services within the context of a normal conversation. Syndication is the key to Twitter. It might be used to syndicate information on events, resources, or changes to policies. The author shares his thoughts on the syndicated lifestyle of the Twitter phenomenon. He concludes that Twitter is a practical application libraries can use for assessment, communications, and collaboration with their community of users. It gets librarians closer to understanding how students use and perceive the library and adds a new channel for librarians to interact with students more directly.
Descriptors: Library Services, Librarians, Electronic Publishing, Web Sites, Computer Mediated Communication, Social Networks, Reference Services, Use Studies, Academic Libraries, College Students
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Opinion Papers; Reports - Descriptive
Education Level: Higher Education; Postsecondary Education
Authoring Institution: N/A
Identifiers - Location: Georgia