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ERIC Number: EJ886784
Record Type: Journal
Publication Date: 2009
Pages: 17
Abstractor: As Provided
Reference Count: 9
ISSN: ISSN-1539-1590
Establishing User Needs--A Large-Scale Study into the Requirements of Those Involved in the Research Process
Grimshaw, Shirley; Wilson, Ian
Journal of Research Administration, v40 n1 p32-48 Fall 2009
The aim of the project was to develop a set of online tools, systems and processes that would facilitate research at the University of Nottingham. The tools would be delivered via a portal, a one-stop place providing a Virtual Research Environment for all those involved in the research process. A predominantly bottom-up approach was used with emphasis placed on effective consultation with research practitioners, administrators, technicians and research managers. Over two years, 41 focus groups were run to ascertain from users the sorts of electronic tools, systems and processes they felt would most support them in their work. Questions to the groups were guided by the lifecycle stages of most research projects from the initial scoping of ideas, through the writing of proposals and monitoring of projects up to the dissemination of results (Wilson, 2004). Key points were collated, and duplications and requests for support that could not be delivered electronically were removed or forwarded to relevant departments, respectively. A cross-group analysis was carried out to determine overlap in requirements and used to establish a priority list for development. Online questionnaires are being administered to all those who took part in the project to obtain feedback and determine user satisfaction with developments. (Contains 3 tables and 1 figure.)
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: United Kingdom (Nottingham)