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ERIC Number: EJ886763
Record Type: Journal
Publication Date: 2010
Pages: 27
Abstractor: As Provided
Reference Count: N/A
ISSN: ISSN-1533-2748
Observing Users: An Empirical Analysis of User Interaction with Online Finding Aids
Chapman, Joyce Celeste
Journal of Archival Organization, v8 n1 p4-30 2010
This article presents the results from a usability study of the finding aid Web display at the Southern Historical Collection. The results show that Internet proficiency may be slightly more important than archival expertise when navigating online finding aids, that novice users are able to attain a considerable understanding of finding aids without the help of mediators, that archival terminology is a significant barrier only when presented without context, and that users rely heavily on series titles and (ctrl + F) when searching. Interest in Web 2.0 was relatively high for features helping users to organize personal information but lower for features requiring trust in other users. (Contains 74 notes, 1 table, and 4 figures.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: North Carolina