ERIC Number: EJ885391
Record Type: Journal
Publication Date: 2006
Abstractor: As Provided
Reference Count: 30
Forward Progress One Step at a Time: Workshops, Assessment, and the Reference Connection
Cranston, Catherine L.; Level, Allison V.
Public Services Quarterly, v2 n2-3 p19-32 2006
Library instruction about reference materials, databases, and quality web sites never goes out of fashion for students, faculty, or staff. An annual professional development program on the Colorado State University campus offers an opportunity to provide specialized library instruction to targeted faculty and staff members. For two consecutive years, the authors offered a workshop called ""Find it Fast": Research Tips for People in a Hurry." Using a standardized assessment tool, attendees were asked to rank their level of satisfaction with various aspects of the instruction session. By evaluating and incorporating this feedback, the authors modified and enhanced the workshop's format and content. Higher levels of user satisfaction are achieved in the second year, along with recommendations to continue and broaden the workshop.
Descriptors: Academic Libraries, Reference Services, Library Instruction, Integrated Activities, Faculty Development, Workshops, Reference Materials, Pacing, Time Management, User Satisfaction (Information), Feedback (Response), Information Retrieval, Internet, Librarian Teacher Cooperation
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education
Audience: Media Staff
Authoring Institution: N/A
Identifiers - Location: Colorado