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ERIC Number: EJ883704
Record Type: Journal
Publication Date: 2009
Pages: 18
Abstractor: ERIC
ISSN: ISSN-1085-4568
The Reflective Model of Intercultural Competency: A Multidimensional, Qualitative Approach to Study Abroad Assessment
Williams, Tracy Rundstrom
Frontiers: The Interdisciplinary Journal of Study Abroad, v18 p289-306 Fall 2009
Judging from the recent surge in research on outcomes assessment, many study abroad offices rely on quantitative surveys and measures to collect student outcomes data. This paper presents a multidimensional, qualitative approach to data collection. This approach makes qualitative data easy to collect and encourages students to reflect and contextualize their experience, so that the students themselves articulate their own growth towards intercultural competence. This article demonstrates how the author established a set of learning outcomes for study abroad, encouraged student awareness of these learning outcomes prior to departure and during the program, and collected qualitative data to measure how well students were reaching these outcomes. This innovative approach, the Reflective Model of Intercultural Competence, shows both the benefits of qualitative data and of a multidimensional collection process. This approach provides rich data about student gains. It also provides a new and effective multifaceted tool for assessing study abroad outcomes. (Contains 1 table.)
Frontiers Journal. Dickinson College P.O. Box 1773, Carlisle, PA 17013. Tel: 717-254-8858; Fax: 717-245-1677; Web site:
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A