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ERIC Number: EJ883691
Record Type: Journal
Publication Date: 2010-May
Pages: 17
Abstractor: As Provided
Reference Count: 104
ISSN: ISSN-0144-929X
How Employees' Perception of Information Technology Application and Their Knowledge Management Capacity Influence Organisational Performance
Kuo, Yen-Ku; Ye, Kung-Don
Behaviour & Information Technology, v29 n3 p287-303 May 2010
This study investigates how workers' gender, work experience, designated division, and appointment affect (i) their perception of information technology (IT) within the organisation, (ii) their self-perceived capacity in knowledge management (KM), and (iii) their perception of organisational performance (OP). Furthermore, the study also examines the correlation among the above three dimensions by using t-test, one-way Analysis of Variance (ANOVA), Pearson correlation and stepwise regression analysis. These results show a positive correlation among IT application, KM capacity, and OP. In addition, the study discovers that (i) adequate IT investment and acceptance will improve employees' KM capacity, (ii) appropriate IT investment and training and employees' knowledge replication ability can better predict organisational outcomes, and (iii) employees' KM capacity is a better predictor of OP than IT application. Results also show that personal factors do affect workers' perception of the organisation's IT application, their KM capacity, and overall OP. (Contains 13 tables and 1 figure.)
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Taiwan