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ERIC Number: EJ880034
Record Type: Journal
Publication Date: 2010
Pages: 3
Abstractor: ERIC
Reference Count: 0
ISSN: ISSN-0276-3915
Going the Extra 1.6 KM
Lonergan, David
Community & Junior College Libraries, v16 n2 p143-145 2010
Situations arise almost every day of a reference librarian's working life in which a student (or a professor, a colleague, or a person off the street) asks a straightforward question that the librarian recognizes in a specific way. On the other hand, there are specific questions that come up fairly often and routinely lead to further queries. What these scenarios have in common is that the librarian has to be willing to use inside knowledge to improve help provided to a library user; has to intrude briefly and ask a question or two that aid in the provision of appropriate information; and has to be willing to have guessed incorrectly. Librarians were all taught at library school that the first question isn't always the "real" question. A librarian should follow up more or less as second nature. In this article, the author shares examples of queries where a bit of added involvement on the part of the librarian makes a difference. (Contains 1 footnote.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: Media Staff
Language: English
Sponsor: N/A
Authoring Institution: N/A