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ERIC Number: EJ877572
Record Type: Journal
Publication Date: 2010-Jan
Pages: 11
Abstractor: As Provided
Reference Count: 18
ISSN: ISSN-1090-8811
Performance-Based Measurement: Action for Organizations and HPT Accountability
Larbi-Apau, Josephine A.; Moseley, James L.
Performance Improvement, v49 n1 p7-17 Jan 2010
Basic measurements and applications of six selected general but critical operational performance-based indicators--effectiveness, efficiency, productivity, profitability, return on investment, and benefit-cost ratio--are presented. With each measurement, goals and potential impact are explored. Errors, risks, limitations to measurements, and a final check for validity, applicability, accountability, and usability of these measurements are discussed. This article provides a simple, practical guide to performance measurement for organizations and human performance technology practitioners' accountability and continuous improvement. (Contains 2 tables, 1 figure, and 1 exhibit.)
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A