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ERIC Number: EJ875041
Record Type: Journal
Publication Date: 2006
Pages: 12
Abstractor: As Provided
ISSN: ISSN-1528-3518
Teaching Effective Helping Skills at a Distance: The Development of Project CATHIE
Adcock, Amy B.; Duggan, Molly H.; Nelson, Elizabeth K.; Nickel, Christine
Quarterly Review of Distance Education, v7 n4 p349-360 2006
This article describes an exploratory study of two Web-based learning environments designed to teach helping skills to human service students. Participants used either an interactive pedagogical agent environment or read a helper-client script. Environments were compared and learning gains were assessed in each of the environments, along with user perceptions of motivation, believability, and interest. Findings indicate significant improvement in communication skills, but not in the ability to discriminate the quality of helping responses. Results from this study provided information on the feasibility of the system's implementation. Recommendations for improvements to the system are also discussed. (Contains 6 tables.)
IAP - Information Age Publishing, Inc. P.O. Box 79049, Charlotte, NC 28271-7047. Tel: 704-752-9125; Fax: 704-752-9113; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A