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ERIC Number: EJ873257
Record Type: Journal
Publication Date: 2005
Pages: 21
Abstractor: As Provided
Reference Count: N/A
ISSN: ISSN-0969-6474
Western and Eastern Views on Social Networks
Ordonez de Pablos, Patricia
Learning Organization, v12 n5 p436-456 2005
Purpose: The aim of this paper is to examine social networks from a Western and Eastern view. Design/methodology/approach: The paper uses case study methodology to gather evidence of how world pioneering firms from Asia and Europe measure and report their social connections from a Western perspective. Findings: It examined the basic indicators firms use to measure these networks and the major issues managers should consider when measuring and reporting these knowledge-based resources. These indicators can be classified into four categories: customer description, customer portfolio, stakeholder capital and social networks. In total the study finds 29 relevant indicators for organizational social connections. Originality/value: The paper provides great value both for academics and executives interested in the analysis of social networks both from a Western and Eastern view.
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Asia