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ERIC Number: EJ869463
Record Type: Journal
Publication Date: 2009
Pages: 16
Abstractor: As Provided
Reference Count: 22
ISBN: N/A
ISSN: N/A
The Forgotten Aspect of Communication: Principals' Listening Skills
Woods, Jerry; Shoho, Alan R.
Journal of School Public Relations, v30 n2 p150-165 Spr 2009
This study investigated principals' self-perceptions and teachers' perceptions of principals' listening skills. An instrument measuring perception of listening skills was developed on the basis of four listening factors: attending, empathy, response, and trustworthiness. Factor analysis confirmed the structure of the new listening instrument, and reliability analysis produced acceptable Cronbach alphas. The results of the study supported the hypothesis that principals' self-perceptions of their listening skills were higher than teachers' perceptions of their principals' listening skills. (Contains 4 tables.)
Rowman & Littlefield Education. 4501 Forbes Boulevard Suite 200, Lanham, MD 20706. Tel: 800-462-6420; Tel: 717-794-3800; Fax: 800-338-4550; Fax: 717-794-3803; e-mail: custserv@rowman.com; Web site: http://rowman.com/page/Journals
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Elementary Secondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A