ERIC Number: EJ867964
Record Type: Journal
Publication Date: 2010-Jan
Reference Count: 0
Can't We All Just Get along?
Learning & Leading with Technology, v37 n4 p21-23 Dec 2009-Jan 2010
In the world of teaching with technology, there are constant challenges. Often that leads to tension between the teachers who are using technology in the classroom and the IT techs who are charged with installing and setting up new computers, ordering new equipment, making sure software programs are up to date, and securing the system. IT techs might complain that requests for support often come from reluctant or inexperienced teachers unable or unwilling to try basic troubleshooting techniques. Teachers, on the other hand, might say they lack the skills to confidently use or integrate technology into their classrooms. Administrators might fear that teachers are using their students--who are often more knowledgeable about technology than the teachers themselves--to support classroom needs when the students should be focused on learning other things. In this article, the author talks about how mutual understanding and good communication skills can bridge the gap between educators and IT techs.
Descriptors: Educational Technology, Information Technology, Conflict, Holistic Approach, Communication Skills, Technology Education, Paraprofessional Personnel, Listening, Problem Solving
International Society for Technology in Education. 180 West 8th Avenue, Suite 300, Eugene, OR 97401-2916. Tel: 800-336-5191; Tel: 541-302-3777; Fax: 541-302-3778; e-mail: firstname.lastname@example.org; Web site: http://www.iste.org
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Elementary Secondary Education
Authoring Institution: N/A