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ERIC Number: EJ865374
Record Type: Journal
Publication Date: 2009
Pages: 6
Abstractor: ERIC
Reference Count: 11
ISSN: ISSN-0022-8958
Managing Confrontations Safely and Effectively
Moriarty, Anthony
Kappa Delta Pi Record, v45 n2 p78-83 Win 2009
Most Monday mornings are noisy affairs where students and staff members are catching up on the events of the weekend. Sometimes these events are disputes that have festered over the weekend and are now ready to get settled. When a confrontation between students occurs, noise levels accelerate, students begin running, and an unnerving combination of screaming and cursing is plainly audible from some common area in the school. When this scenario happens, many thoughts rush through the minds of even the most experienced teachers. Some wish they went down a different hallway that day. They all hope that no one (especially themselves) gets hurt. The thought of a lawsuit crosses the minds of others. Maybe all these thoughts race through a teacher's mind. These are legitimate concerns in need of careful consideration well before an incident happens. This scene quickly evolves into a complicated and potentially dangerous situation. Some students are not readily identified, and an unruly audience adds to the chaos. With heightened emotions, a teacher injury is a serious possibility. To handle this situation properly and safely requires many skills. Most teachers, however, rarely consider the importance of effective confrontation management until they are in this situation. With preparation, however, a teacher's actions can focus on protecting personal safety. The challenge of an effective action plan for this scenario is three dimensional: (1) to minimize (meaning to deescalate the situation); (2) to routinize (that is, to act according to a planned routine); and (3) to avoid getting injured. This article discusses how to be prepared to intervene in confrontations by learning verbal and nonverbal strategies, having a plan for what to do in a fight, and knowing how to stay out of court.
Kappa Delta Pi. 3707 Woodview Trace, Indianapolis, IN 46268-1158. Tel: 800-284-3167; Tel: 317-871-4900; Fax: 317-704-2323; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Adult Education; Elementary Secondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A