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ERIC Number: EJ864378
Record Type: Journal
Publication Date: 2009
Pages: 22
Abstractor: As Provided
Reference Count: 16
ISSN: ISSN-0040-0912
E-Mentoring for Small Business: An Examination of Effectiveness
Rickard, Kim; Rickard, Alex
Education & Training, v51 n8-9 p747-768 2009
Purpose: While information and communications technology provides new opportunities for supporting mentoring, there is a need to explore how effectively these potential benefits are being realized. This paper seeks to evaluate the effectiveness of a program in the small business context as a basis for proposing determinants of e-mentoring effectiveness. Design/methodology/approach: Using qualitative inquiry, this study aims to establish patterns in the characteristics of effective and ineffective e-mentoring partnerships using a model derived from information systems success field. Findings: The study establishes a basis for understanding how the potential benefits of structured e-mentoring are being realized in the small business context. Research limitations/implications: The study empirically establishes a range of determinants of effective e-mentoring in the small business context. Originality/value: The study provides a set of critical success factors and evaluation criteria for use by practitioners who are developing and evaluating the effectiveness of e-mentoring programs. (Contains 1 figure and 16 tables.)
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia