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ERIC Number: EJ862104
Record Type: Journal
Publication Date: 2009
Pages: 28
Abstractor: As Provided
Reference Count: 35
ISSN: ISSN-0160-8061
An Integrated Approach for Conducting a Behavioral Systems Analysis
Diener, Lori H.; McGee, Heather M.; Miguel, Caio F.
Journal of Organizational Behavior Management, v29 n2 p108-135 2009
The aim of this paper is to illustrate how to conduct a Behavioral Systems Analysis (BSA) to aid in the design of targeted performance improvement interventions. BSA is a continuous process of analyzing the right variables to the right extent to aid in planning and managing performance at the organization, process, and job levels. BSA helps to build alignment among activities within an organization to better provide value-adding products or services to the organization's consumers, which ultimately determines its survival. This paper provides an overview of the BSA approach, a Behavioral Systems Analysis Questionnaire (BSAQ) to guide the performance analyst, and an example of the BSAQ applied to an organization. (Contains 6 tables and 7 figures.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A