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ERIC Number: EJ861816
Record Type: Journal
Publication Date: 2009-Apr
Pages: 5
Abstractor: ERIC
Reference Count: 0
ISBN: N/A
ISSN: ISSN-1553-7544
Eureka!
Villano, Matt
Campus Technology, v22 n8 p28-30, 32, 46 Apr 2009
Academic technologists at Lynn University (Florida) learned the hard way just how important a disaster recovery plan can be. Back in 2005, when Hurricane Wilma walloped the region with driving rain and 120 mile-per-hour winds, the storm debilitated Lynn's IT department, causing damage and flooding that thwarted the campus network for nearly two weeks. While the campus never lost its internet connection, it did lose its T1 connection, so the school's VoIP telephones went down. For days on end, CIO Chris Boniforti and his colleagues scrambled to get T1 lines onto emergency backups, and AT&T agreed to put a portable generator in place to power the intermediate exchange that connected the school's main campus to the telecommunication provider's hub. Ultimately, the problem was resolved, and systems at Lynn resumed ordinary operations. The experience, however, taught the CIO that some sort of formal disaster recovery plan was necessary to avoid similar dramas down the road. Lynn administrators weren't the only higher education officials to experience such a recent epiphany. In past months, despite slow economic times, a growing number of academic technologists have redoubled their focus on business continuity. This article describes how schools such as Rice University (Texas), Saint Michael's College (Vermont), and Indiana University-Purdue University Indianapolis have invested in disaster recovery strategies and new processes to make sure their own systems don't succumb. And though these solutions aren't as "sexy" as social networking tools or constituent relationship management (CRM) systems, they are vital investments for the long-term survival of a campus network, and should be carefully considered even if the school isn't ostensibly in harm's way.
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A