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ERIC Number: EJ860840
Record Type: Journal
Publication Date: 2008-Dec
Pages: 6
Abstractor: As Provided
Reference Count: N/A
ISSN: ISSN-0004-8623
The Importance of Understanding Statistics: An Analysis of Document Supply Statistics at Macquarie University Library
Pearson, Kathryn
Australian Academic & Research Libraries, v39 n4 p237-242 Dec 2008
Macquarie University Library was concerned at the length of time that elapsed between placement of an interlibrary loan request to the satisfaction of that request. Taking advantage of improved statistical information available to them through membership of the CLIC Consortium, library staff investigated the reasons for delivery delay. This led to the review of procedures and workflows which brought about improvements to turnaround time. (Contains 4 notes.)
Australian Library and Information Association. P.O. Box 6335 Kingston 2604, Australia. Tel: +61-2-6215-8222; Fax: +61-2-6282-2249; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education; Postsecondary Education
Audience: Media Staff
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia