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ERIC Number: EJ858080
Record Type: Journal
Publication Date: 2009-Oct
Pages: 18
Abstractor: As Provided
Reference Count: 0
ISSN: ISSN-0828-3893
Using the Enhanced Critical Incident Technique in Counselling Psychology Research
Butterfield, Lee D.; Borgen, William A.; Maglio, Asa-Sophia T.; Amundson, Norman E.
Canadian Journal of Counselling, v43 n4 p265-282 Oct 2009
This article describes an effective approach to using the Enhanced Critical Incident Technique (ECIT) research method based on Flanagan's (1954) Critical Incident Technique (CIT). It begins with an overview of the CIT, how to decide if it is the appropriate methodology to use, then, using a recent CIT study as an example, discusses Flanagan's five steps for conducting a CIT study: (a) determining the activity's aim; (b) setting plans, specifications, and criteria for the information to be obtained; (c) collecting data; (d) analyzing the data; and (e) reporting the findings. Nine credibility checks, developed to increase the rigour and credibility of the ECIT, are described.
Canadian Counselling and Psychotherapy Association. 223 Colonnade Road South Suite 114, Ottawa, ON K2E 7K3, Canada. e-mail:; Web site:
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A