ERIC Number: EJ855344
Record Type: Journal
Publication Date: 2009-Oct
Abstractor: As Provided
Reference Count: 72
Managing Counterinformings: An Interactional Practice for Soliciting Information that Facilitates Reconciliation of Speakers' Incompatible Positions
Robinson, Jeffrey D.
Human Communication Research, v35 n4 p561-587 Oct 2009
This article is a conversation-analytic examination of situations where one speaker responds to another in a way that publicly exposes that the two speakers hold an incompatible position on a same matter, and in a way that claims that the respondent holds epistemic authority over the matter. These types of responsive actions (i.e., counterinformings) solicit accepting or rejecting responses, and normally include information (e.g., an explanation) that facilitates the other speaker's ability to reconcile the speakers' positional incompatibility. Withholding such information from a counterinforming can be an interactional control tactic. This article focuses on these types of withholding counterinformings and their management by the other speaker. Specifically, this article describes an interactional practice used to solicit reconciliatory information.
Descriptors: English (Second Language), Feedback (Response), Interpersonal Communication, Communication Strategies, Interaction, Problem Solving
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
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