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ERIC Number: EJ855228
Record Type: Journal
Publication Date: 2009
Pages: 28
Abstractor: As Provided
Reference Count: 36
ISBN: N/A
ISSN: ISSN-1052-5629
Developing Performance Management Competence: An Exercise Leveraging Video Technology and Multisource Feedback
Mumford, Troy V.
Journal of Management Education, v33 n5 p617-644 2009
The ability to competently manage employee performance is critical for students graduating with degrees in management. This article provides a competency development exercise (CDE) for use in graduate and undergraduate management courses to increase students' performance management competence. The CDE includes providing employee feedback, disciplining employees, and conducting termination meetings. Procedures and assessment tools are provided for utilizing the exercise in conjunction with video technology and multisource feedback. In addition, guidance is given for adapting and condensing the CDE from 3-6 hr to 30-60 min. Finally, data are presented showing that the exercise significantly affected students' performance management competence. (Contains 1 table and 2 figures.)
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A