ERIC Number: EJ854007
Record Type: Journal
Publication Date: 2004
Reference Count: N/A
IT Metrics and Money: One Approach to Public Accountability
Daigle, Stephen L.
EDUCAUSE Quarterly, v27 n1 p66-68 2004
Performance measurement can be a difficult political as well as technical challenge for educational institutions at all levels. Performance-based budgeting can raise the stakes still higher by linking resource allocation to a public "report card." The 23-campus system of the California State University (CSU) accepted each of these accountability challenges beginning in 1999. CSU agreed to institutionalize a comprehensive data-collection process designed to measure progress toward a series of technology policy goals. Further, the state legislature would receive annual reports on those measures of success. In exchange, the legislature agreed to support the technology infrastructure buildout on each of the campuses. The agreement runs through 2008. This research brief provides an overview of the process and methodology underlying the Measures of Success (MOS) reports. The tools and approaches described here may apply to other public institutions interested in striking a "negotiated accountability" agreement with the state government in exchange for a predictable base of technology funding.
Descriptors: Schools, Measurement, Accountability, Resource Allocation, Information Technology, Higher Education, Data Collection, Telecommunications, Surveys
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Authoring Institution: N/A
Identifiers - Location: California