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ERIC Number: EJ853998
Record Type: Journal
Publication Date: 2004
Pages: 4
Abstractor: ERIC
Reference Count: 0
ISSN: ISSN-1528-5324
IT Investment Decisions that Defy Arithmetic
Weir, Bob
EDUCAUSE Quarterly, v27 n1 p10-13 2004
One of the most difficult questions facing any enterprise, including colleges and universities, is where to invest limited information technology resources for the maximum benefit of customers, constituents, and institutional mission. Now, compounding this difficulty, constrained and shrinking IT budgets are colliding with increasing demand for technology projects. The CIO often ends up in the untenable, and ultimately unsustainable, position of simultaneously promoting the value of IT while telling his or her customers they cannot have the majority of the projects they want. This article describes a model that renders IT decision making visible and quantifiable. The model allows for informed, collaborative decision making without requiring data or information simply not available. At the same time, the process blends both the tactical and strategic goals of an academic institution and creates a single view of value and risk that includes the subjective and quantitative goals of the projects under consideration. (Contains 1 figure.)
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A