NotesFAQContact Us
Search Tips
Peer reviewed Peer reviewed
Direct linkDirect link
ERIC Number: EJ852992
Record Type: Journal
Publication Date: 2004
Pages: 14
Abstractor: As Provided
Reference Count: 40
ISSN: ISSN-1682-3451
Student Satisfaction in Higher Education: A Turkish Case
Aldemir, Ceyhan; Gulcan, Yaprak
Higher Education Management and Policy, v16 n2 p109-122 2004
The aim of this paper is to determine the level and the factors for university students' satisfaction with the institutions they are attending. Firstly, the concept of satisfaction will be defined. Secondly, a conceptual framework to demonstrate the relationship between the factors which lie behind university student satisfaction will be presented. Thirdly, the results and implications of a survey with which the authors tried to test the presupposed relationships within the boundaries of the conceptual framework will be given and discussed. The limitations of the research are also given. The results of the research show that, at least for some Turkish university students, the quality of education, instructors, textbooks and being female and informed before attending university can be considered important factors of satisfaction. (Contains 3 tables and 1 figure.)
OECD Publishing. 2, rue Andre Pascal, F-75775 Paris Cedex 16, France. Tel: +33-145-24-8200; Fax: +33-145-24-9930; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Turkey