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ERIC Number: EJ852208
Record Type: Journal
Publication Date: 2004-Mar
Pages: 21
Abstractor: As Provided
Reference Count: 56
ISSN: ISSN-0898-5952
An Evaluation of Foreign HR Consulting Company Effectiveness in China
Hickey, Will
Performance Improvement Quarterly, v17 n1 p81-101 Mar 2004
With vast amounts of foreign capital entering China yearly, there is a strong need to build its human capital to Western accepted levels. A plethora of external vendors offering training and consulting interventions to develop this labor force have quickly followed this investment. An evaluation of what these vendors are actually offering based on Donald Kirkpatrick's widely accepted "Four Levels of T&D Evaluation" is put forward. The findings are that while Chinese management does acknowledge the strong knowledge pool these companies can offer, they find that the high ethnocentric delivery of the skills content is an impediment to learning. They are also unhappy with the high costs, over usage of part-time consultants, and a lingering perception of vendors using "outdated" training and consulting methods. The researcher proposes communication and delivery of a polycentric training mechanism, where stakeholders (local Chinese) directly contribute to what they are learning under a rubric of Chinese cultural and societal norms in order to incorporate more soft measures in the learning evaluation. (Contains 5 tables and 2 figures.)
John Wiley & Sons, Inc. 111 River Street, Hoboken, NJ 07030-5774. Tel: 800-825-7550; Tel: 201-748-6645; Fax: 201-748-6021; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: China