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ERIC Number: EJ850667
Record Type: Journal
Publication Date: 2009-Aug
Pages: 5
Abstractor: ERIC
Reference Count: 0
ISSN: ISSN-0036-6439
Anger Management
Porterfield, Kitty; Carnes, Meg
School Administrator, v66 n7 p20-24 Aug 2009
School leaders are reporting an uptick in anger in their communities these days--often diffuse, unfocused anger--among staff members, parents and neighbors. In the face of threat, the first impulse of education leaders is to toughen up, tighten down and begin broadcasting their messages. Since anxiety and rage come with uncertain times, the authors suggest three additional models of leadership and communication to bring one's community through the tough times. These are: (1) the leader as listener; (2) the leader as stabilizer; and (3) the leader as change agent. The author stresses that guiding one's community through these days will take careful listening, clear and focused messages that address the questions and fears of stakeholders, and careful attention to all the relationships between the school division and the community.
American Association of School Administrators. 801 North Quincy Street Suite 700, Arlington, VA 22203-1730. Tel: 703-528-0700; Fax: 703-841-1543; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A